Services
Consulting, Analysis and Implementation
WECOYA MARINE supplies brokers, insurers and insurance policyholders with accurately customised protection for land, sea and air transport. Our comprehensive service portfolio also enables us to fulfil individual area- and goods-specific requirements.
In this respect, we pursue a holistic approach to be able to support you throughout: from conclusion of the contract to a possible case of claim.
Underwriting
WECOYA MARINE offers absolute transparency for every single contract. With our specialist expertise, we review applications, assess risks and help you to reach the best possible conclusion of contract. That is not the end of our underwriting services, because we also ensure that your coverage is permanently adjusted to market conditions.
· annual contract review/amendment
· ongoing compliance review
· constant sanction checking
· offers and coverage concepts within the scope of agency authorisation
Insurance Advising
WECOYA MARINE is your contact for all matters relating to transport insurance. Through comprehensive advice from our experts, we support you in selecting and designing insurance solutions that are precisely tailored to your needs.
For this purpose, we offer you the following services:
· Analysis of your requirement for insurance
· Development of accurately-fitting solutions
· Continuous consulting from risk analysis to finalisation
Risk Management
As well as risk-appropriate transport insurance, WECOYA MARINE also offers qualified consulting, which can often minimise or completely exclude certain transport- or goods-specific risks.
WECOYA MARINE also offers:
· Continuous conformity testing/compliance check
· Ongoing sanction review
· Load securing on the means of transport
· Choice of the appropriate means of transport, in particular the ocean-going vessel
· Choice of packaging materials and packaging design
Claims management
In the course of claims settlement, we ensure that you as the policyholder receive fair and prompt compensation for covered losses. At the same time, we ensure that you are protected from fraudulent activities that could increase insurance costs for everyone. To guarantee this, clear and timely communication throughout the entire process is essential to us.
The most important steps in claims handling by WECOYA MARINE are:
1. Claims reporting by you or your broker
2. Documentation of the facts to support the claim
3. Assessment of the claim by WECOYA
4. Approval or rejection (with detailed reasons)
5. If the claim is valid: Initiation of the payment process
International programme
WECOYA MARINE also protects you internationally against possible claims cases. Thanks to our extensive international networking, help is available almost anywhere in the world.
We stand by you across national borders:
· An extensive, international network
· Fast communication in the case of a claim
· Coordination with international contractual partnerships
Contract management
We support you in managing and optimising your insurance contracts so that you always have optimum insurance coverage.
For this purpose, we offer you the following services:
· Regular review and updating of contracts
· Adaptation to changing market conditions
· Management of documents and policies
· Comprehensive consulting on contract amendments and extensions
Management of subrogation processing
In the event of subrogation claims, we take over their handling and negotiate in line with your requirements. We support you throughout the entire management of subrogation processing - from assessment to the enforcement of a confirmed subrogation case.
WECOYA MARINE offers you in this context:
· Analysis and assessment of possible claims
· Compilation of relevant documents and evidence
· Consulting and support at all stages of subrogation process management
· Cooperation with appropriate specialists
